CompanionMed Limited was established by three graduates with the vision to help more people in Hong Kong get quality healthcare at the right time with medical insurance policies that they are confident with using. The vision extends also to helping to bring better balance of demand between public and private medical services - as over 90% of all in-patients are taken care of by the public institutions in the city, with an average Emergency Room wait-time of 4 hours.

To reach our vision, we are creating a digital platform that enables and encourages consumers to find, compare and purchase medical insurance policies in a one-stop manner. We do not only aim to build and run a digital marketplace that is transparent and fair for the consumers. An important purpose and mission of the project is to use the platform to promote and educate citizens about the benefits and usages of medical insurance policies. Using a digital platform, accompanied with modern content marketing strategies, we aim to empower them both as a buyer and a user. Helping them to make a smart purchasing decision and use their policies confidently. 

The VHIS launched by the government in April 2019 gave our team the perfect starting point for the Companion project. On one hand, the more standardised nature of VHIS policies would be a more approachable starting point for the project. On the other hand, our team believes that it gives CompanionMed Limited a greater purpose to support public initiatives for greater social good.

In the initial stages, Companion will target primarily the younger segment that are both more digitally-apt and less conscious of the needs and benefits for medical insurance. As the project gains more momentum, we will push the platform to a wider audience with a larger range of insurance products.