Facebook, Twitter, Weibo, Google+, Linkedin, these words became more and more popular in our daily lives. Besides, social network has changed our perception about business and the way companies communicate with their customers. There is a trend that more and more companies realized the energy inside the social network and are trying to leverage the social network to engage customers, to build up reputation.

However, nowadays people have more concern about their privacy, and spend more and more time on mobile IMs such as Whatsapp, WeChat and Line. In addition, there are signs which indicates that in the next 10 years likes and followers will not be much important as now. Everything is evaluating faster and faster, mobile and mobile tools will play a very important role in the future. 

In the last decade, the evolution of internet is from content-based to fusion of social network and content. The network between people has become the essential of internet media, which is similar to the essence of internet itself, peers connect with other peers all over the world. 

In the next decade, connection will be play a core role of internet media.  How successful companies or organizations connect their customer and potential customers will determine how success their business are.

Our product “iConnect - A Lightweight Social Customer Relationship Management System” is a Social Communication Platform which helps our clients to connect people directly. iConnect enables companies/organizations to become friends of customers, and help them manage the feedback from social media, automatically reply the questions from customers like Siri, and finally gain insights into social media and help them make better and attractive products. 

Our mission has two parts, one is to help enterprises successfully connect people. The other is to help their customers have a better experience of being connected.