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科技新聞

15-09-2017
創科創投基金

政府已於2017年9月15日推出「創科創投基金」。該計劃現正接受風險投資基金申請成為共同投資伙伴(截止日期:2018年1月15日)。簡介會將於2017年10月3日於香港科學園舉行,歡迎風險投資基金出席。

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21-04-2018
China’s DiDi comes to Hong Kong

Ride hailing company DiDi Chuxing has launched in-app payment options in Hong Kong to provide local users with cashless travel experiences.As a promotion for the new offering, DiDi is working with Visa to provide discounts to drivers and customers over the next three consecutive Fridays. Pasengers who pay on their mobile phones using an international credit card will be given a HK$100 taxi fare discount for up to two rides per day.During the promotional period users and their friends will each receive a HK$100 reward when referrals take their first ride with the service.DiDi's portfolio in Hong Kong includes a roaming taxi-hailing service in the Chinese mainland, Hong Kong and Taiwan. The service, which was recently rebranded from Kuaidi Taxi, is in use by more than half of all taxi drivers in Hong Kong – more than 20,000 drivers – as well as 600,000 registered users."Since the beta launch of our digital payment systems in Hong Kong in end March, 40% of taxi ride transactions are settled by credit cards," said Lin Li, DiDi's general manager of North Asia.He added, "The market is going to grow bigger. This is not a zero-sum game. We look forward to growing this with all the players in the industry. At the end of the day, it's about making transportation easier and life better for everybody."Sharing the same sentiment, Caroline Ada, Visa country manager of Hong Kong and Macau, said, "I think with more players in the market that are innovating and trying to remove payment friction, this is not only good for customers but more importantly for taxi drivers.She added, "That's actually where we see a much faster and rapid adoption of this kind of payment versus cash."Didi's Li noted the company, going forward, is open for more collaboration with different stakeholders, making transportation and payment better.Didi also plans to work with partners to expand its business from personal ride-hailing services to smart transport and other advanced applications.To support this goal, DiDi has formed a strategic partnership with HKUST to jointly research machine learning and smart transportation technologies to support Hong Kong's transition into a smart city.First published on Computerworld Hong Kong Caption: Image from DiDi

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21-04-2018
OCBC Bank rolls out voice banking services on Google Assistant

OCBC Bank this week announced that it is the first bank in Singapore to launch artificial intelligence (AI) powered voice banking, in tandem with the launch of Google Home and Google Home Mini devices in Singapore.OCBC Bank says its support for the Google Assistant will provide consumers with another self-service digital channel to interact with OCBC Bank that is convenient and embedded in consumers’ lives. General banking questions can be posed any time of the day to the Google Assistant for instant responses.Among others, customers will be able to initiate a conversation about OCBC Bank’s services, and access features ranging from retirement planning, saving for a child’s education, calculate mortgage loan amount, or getting the latest financial market updates.This isn’t the first time that OCBC has been in the news for digital initiatives designed to reduce friction and increase the touch points with its customers. Last year, it launched an AI-powered chatbot called ‘Emma’ to answer home and renovation loan queries on the OCBC Bank website in an intelligent, human-like way. Earlier this year, the bank rolled out a facial recognition system at its Holland Village branch to identify top banking clients.“This is the new digital – conversational, smarter and simpler access to banking. For our customers to be able to interact with OCBC services by simply speaking to AI assistants on their smartphones and smart home devices is an exciting development, and an important one as we shape the bank of the future,” said Aditya Gupta, head of OCBC Bank’s E-Business in Singapore.“We are the first bank in Singapore to collaborate with Google on this game-changing service, and will continue to embed ourselves in consumers’ lives using voice-powered AI tools, which will be able to answer more questions and perform more tasks for OCBC customers over time,” he said.Further reading:OCBC Bank ups customer experience with facial recognition techOCBC Bank deploys instant digital card issuance and provisioningOne-quarter of customer service operations to use chatbots by 2020, says Gartner Caption: Image credit: iStockphoto by Getty Images

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20-04-2018
Air Taxi sees initial development in 17 countries

McFly.aero Technology and Business Incubator is developing hardware and infrastructure for the future Air Taxi Industry – which is currently making headway in more than 34 cities and counting.A community of entrepreneurs and early supporters are currently setting up air taxi management systems and marketplaces in Australia, Belarus, Canada, Egypt, France, India, Indonesia, Kenya, Malaysia, Mexico, Nepal, Netherlands, Nigeria, Panama, Philippines, Russia, and USA.McFly.aero is introducing unified technology solutions for those willing to develop the industry in their geographic locale. Missions are assigned to leaders of local chapters. These include creating standards, managing local communities, and lobbying with city authorities and national regulators, all with the goal of utilizing the first mover advantage and promoting McFly.aero innovations.“The incubator includes corporate partners being excited to see where the industry is going. In addition, there are consortium members enthusiastic to integrate their products into a unified air taxi infrastructure, entrepreneurial community, which is organized in city-focused chapters desiring to use that technology to earn revenues, i.e. sell that technology as a service, as well as develop other business models,” says Ilya Khanykov, advisor for McFly.aero, CEO of Bartini.One of the key components of the McFly.aero project is blockchain technology.“We are building a flying car for mass use as air taxis in cities. For safety, aircraft has to be restricted for flights after a fixed flight-time. We use blockchain to control this. Only the transfer of McFly tokens into vehicle’s wallet will trigger the flight: 1 token per minute. The vehicle will only accept over its lifetime a fixed number of tokens, after which its use will be restricted. Tokens will be used to reward other devices and their owners. Token transactions will also contain flight parameters and records of maintenance,” Ilya Khanykov explains.The McFly.aero Technology Consortium has existed less than a year, but already includes ten technology companies: three designers of aerial vehicles applicable for air taxi (Bartini, Hepard, and IAMAERO air taxi designers), two blockchain protocol developers (Universa.io and Emercoin), batteries and charging points manufacturer Farad.Energy, Drone Employee by AIRA Labs making smart contracts for auto-piloted drones, Colony.io – a platform for decentralized open organizations, pilot training simulators developer TFT Aero, AFRUS making interiors for flying machines. The Incubator has also partnered with CreativeRussia.co, engaged in urban public transport systems integration design, and with Shukhov Lab – the Laboratory for Experimental Urban Design. More companies and research bureaus are expected to join soon.

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19-04-2018
APAC cloud video collaboration market grew 43% in 2017

New business models and advances in cloud capabilities are driving growth in the APAC cloud video collaboration market

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19-04-2018
Facebook says GDPR means ‘new privacy experiences for everyone’

Facebook will force users worldwide to make decisions about their privacy settings as it complies with the European Union’s General Data Protection Regulation

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19-04-2018
Microsoft holds up Windows 10 feature upgrade after finding BSOD bug

Microsoft has delayed its latest Windows 10 update for an unspecified period

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19-04-2018
Japan to develop biopharmaceutical workforce through joint academic program

PAREXEL International Corporation, a biopharmaceutical services provider, and Meiji Pharmaceutical University (MPU), a private pharmacy and science university in Japan, announced on 9 April 2018 a new joint program for Clinical Research and Clinical Trial Management for undergraduate students. The academic program will offer MPU students an accredited, four-week course designed to prepare them for careers in the biopharmaceutical industry.Designed to meet the growing demands of biopharmaceutical companies conducting clinical research both inside and outside of Japan, the collaborative program combines PAREXEL’s global clinical research expertise with MPU’s pharmaceutical training experience. All classes will be conducted in English from PAREXEL Academy lecturers and are consistent with current global clinical trial standards and practices. Following a series of two-week pilot programs, the first official program will be offered in November 2019. In addition, select MPU students may be eligible for enrollment at the PAREXEL Academy in Berlin in the future.“Pharmaceutical research and development expenditures in Japan have nearly doubled since 2000. With the number of Japanese students going overseas for education on the decline, this creates an opportunity for the younger generation to play an active role in clinical research,” said Shogo Nakamori, Corporate Vice President, Asia-Pacific and General Manager of PAREXEL Japan. “This program will leverage PAREXEL’s expertise and MPU’s strong educational foundation to ensure students receive the necessary training to succeed in the global pharmaceutical industry of the future.”“One of our educational goals is to cultivate internationally accepted pharmacists who are both well-trained and compassionate,” said Keitaro Ishii, President of Meiji Pharmaceutical University. “We go beyond preparing students for their required national exams to help them cultivate their interests in a variety of clinical fields. This program provides students the valuable opportunity to learn English while studying the practical operations needed for a career in clinical research.”For more than a decade, the PAREXEL Academy has designed and implemented a wide range of learning programs in clinical research for students in Asia, Europe, and the United States. PAREXEL’s collaboration with MPU is the company’s second academic program in Japan, following PAREXEL’s first program with Kyoto Pharmaceutical University which launched in early 2016. Since PAREXEL Academy’s inception, approximately 5,000 students have graduated from its programs.

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19-04-2018
Population health management market to reach US$69B by 2025

Transparency Market Research (TMR) has published a new report titled, "Population Health Management Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2017-2025".According to the report, the global population health management market was valued at US$118.5m in 2016 and is projected to expand at a compound annual growth rate (CAGR) of 16.1% from 2017 to 2025. A rise in demand for innovative technologies and adoption of healthcare IT tools is anticipated to fuel the growth of the global population health management market from 2017 to 2025.North America and Europe are expected to dominate the global market owing to implementation of the Affordable Act in the U.S. and increase in healthcare IT spending. Asia Pacific is projected to be the fastest growing market by 2025. This is attributed to increase in medical tourism and adoption of population health management (PHM) tools in developed countries such as Japan and Australia. The market in Asia Pacific is likely to expand at a high CAGR of 17% from 2017 to 2025. Introduction of technologically advanced PHM tools by key players such as Cerner Corporation is likely to drive the global population health management market.Rise in demand for adoption of PHM tools to fuel global market Benefits of PHM tools such as data integration, data analysis, care coordination, and reduction of healthcare cost have led to increase in adoption of PHM tools. Chronic diseases such as diabetes and cardiovascular diseases require identification of high risk patients and implementation of disease management. This is made possible by PHM tools, and is one of the factors projected to drive the global population health management market during the forecast period.Developed healthcare IT infrastructure and increase in healthcare IT spending are the other factors anticipated to propel the global market during the forecast period. Lack of awareness about PHM tools and application software is expected to restrain the global market from 2017 to 2025.Services and web-based segments expected to dominate the global market The report offers detailed segmentation of the global population health management market based on component, mode of operation, and end-user. In terms of component, the services segment is poised to account for the leading share of the global market during the forecast period from 2017 to 2025.Factors attributed to the higher share of the segment include services offered by PHM vendors such as data analysis guidance, end-user training, post-sale services, and maintenance of software. The segment is anticipated to hold about 40% share of the global market in terms of revenue in 2016.Pages1 2 » last »

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19-04-2018
China’s cyber spies hunt for business information

According to the latest M-Trends 2018 report, Chinese cyber espionage has expanded to include corporate snooping for financial gain.

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19-04-2018
Canon Medical Systems to accelerate deep learning in healthcare

With healthcare representing one of the biggest opportunities in deep learning, Canon Medical Systems, Japan’s largest medical systems supplier, has partnered with NVIDIA to develop the research infrastructure to help support it.The healthcare sector needs to analyze scientific reports from around the world, while simultaneously coordinating a variety of patient data to determine the most appropriate treatment options.Given the huge volumes of data involved, big data analysis via deep learning is expected to play a major role in the development of optimized healthcare delivery systems and support early detection and assisted diagnosis.At the same time, medical institutions wanting to use deep learning for independent research need hardware for analysis, systems for the collection, collation and analysis of in-house data, and knowledge of deep learning processes and techniques.NVIDIA and Canon Medical Systems expect to make a significant contribution in promoting the use of data-intensive deep learning techniques in medical and related research, as well as to drive the uptake of AI in the healthcare sector.“Canon Medical aims to improve the quality and efficiency of medical services,” said Kiyoshi Imai, vice president and general manager of the Healthcare IT division at Canon Medical Systems. “Our collaboration with NVIDIA will accelerate AI research and provide high-quality medical services using AI, such as image recognition, in the future.”Canon Medical Systems will use NVIDIA DGX systems to process large volumes of medical data generated by Abierto VNA, the proprietary, in-house, medical data management system it launched in January. Among the portfolio is NVIDIA DGX Station, an AI workstation that has the computing capacity of four server racks in a desk-friendly package, while consuming only 1/20 the power.The systems include NVIDIA’s specially optimized AI software and Canon Medical System’s graphical user interface, which provides full support for the design, deployment and operation of advanced deep learning algorithms.“We’re partnering with Canon Medical Systems to apply deep learning for early detection and diagnostic support systems that will enable us to address a range of challenges posed by a rapidly aging population,” said Masataka Osaki, vice president of Corporate Sales and NVIDIA Japan Country Manager. “We’re also working together to enhance the global competitiveness of medical and research organizations and contribute to the medical industry of Japan.”

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18-04-2018
70% of APAC Banks to use AI in collections and recovery by 2019: FICO survey

Artificial intelligence (AI) looks set to play a more integral role in improving collections, according to a FICO survey conducted at the company’s FutureCollect event in March, which had 53 attendees from banks and financial instutitions across Asia Pacific and Japan.AI-powered analytics aims to improve automation in collections in many areas, from optimizing contact strategy settings to ensuring human agents make sophisticated decisions when restructuring debts or even calculating provision rates at an account level for IFRS 9 compliance.According the survey, seven in ten senior collection managers revealed plans to implement and integrate AI into their collections systems within the next two years, while 24% said they intend to do so next year.The findings are consistent with FICO’s insights on AI earlier this year, which predicted companies will focus on deploying AI in 2018. Almost half (48%) of banks that AI will help optimize collection decisions, while 41% feel it enables more accurate predictions for consumer behavior.Two thirds of banks that have employed automated collections to contact customers have indicated it leads to faster bill payment. Respondents said the time taken to collect payments was reduced by anywhere from two days to two weeks.In addition, 81 percent of respondents believe automated collections leads to higher customer satisfaction. Avoiding the embarrassment of dealing with a personwas seen as the key reason (52%), with the convenience of being contacted proactively coming second (31%) and a reminder when they have forgotten a bill in coming third (29%).When it came to the 60 days past due segment, 49 percent of banks said this group of customers had grown the most. This was marginally higher than 41 percent of banks who saw this grow in 2016.  “AI is in the spotlight within the boardroom of most banks,” said Dan McConaghy, president for FICO Asia Pacific. “Lenders understand that they need the tools that allow them to stop relying on gut-feel decisions or out-of-date models, and collections is a key area where AI has the potential to improve business decisions as well as the customer experience.” “We believe that Customer Communication Services has a lot to offer late-stage collections,” said McConaghy. “Automated collections helps to reduce the number of customers that end up in these late stages through early intervention with early contact strategies that work. Now with the addition of AI, we are also seeing significant improvements in minimizing roll rates across credit card portfolios.“When customers move past the 90 days bucket, our AI is able to arm highly skilled agents with options to make more sophisticated decisions when restructuring payments for this group. This means customers are more likely to repay and remain customers, while still giving the organization the benefit of making a profit on the offer made.”Further AI modules, to be added to CCS in the second half of 2018, will see even more benefits delivered for contact strategies, next best action, treatment optimization and more.  

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18-04-2018
Mastercard expands Vadodara research facility in India

Mastercard has opened its expanded technology centre in Vadodara, India.The new campus reinforces the company’s support of the government’s initiative to enhance India’s digital capabilities. Spread across 65,000 square feet, the state-of-the art facility will serve as a collaboration centre for more than 700 employees. Mastercard’s Vadodara Centre is part of the company’s vision to build a world beyond cash in India and beyond. Over the past few years, it has contributed to the “Make in India” and “Digital India” campaigns. In 2017, Mastercard collaborated with the Indian government to launch Bharat QR, an application that provides local, small and medium enterprises with a low-cost way to accept digital payments from any type of mobile phone.Ari Sarker, co-president, Asia Pacific, Mastercard said, “With its incredible pool of talent and opportunities for digitization, India is a strategic market and innovation hub for Mastercard. The expansion of our Technology Centre in Vadodara is an extension of our undertaking to drive the next level of growth and support the government’s agenda to shape a digital future and less-cash society in the market.”“Every day, our teams are working relentlessly to deliver real-world technology that breaks down barriers and makes people’s everyday lives easier, more efficient and secure,” said Ed McLaughlin, president, Operations and Technology, Mastercard. “That’s what makes this office so important.  Our Vadodara team is crucial to the next generation digital services and solutions Mastercard will implement across the world.”  

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18-04-2018
OCBC Bank deploys instant digital card issuance and provisioning

OCBC Bank has rolled out a service that allows new credit card applicants to use their cards instantly via Apple Pay – even if the physical card has yet to reach the cardholder.The bank enables customers to transact at merchants that accept Apple Pay within minutes of applying for a new VISA credit or debit card. Any potential customer can apply for a card online and have their application approved almost immediately, and the card can then be added instantly to Apple Pay via the OCBC Mobile Banking app.VISA cards make up almost 80 per cent of the OCBC Bank cards currently provisioned to Apple Pay. Instant provisioning of cards for use with Apple Pay has been enabled for OCBC Bank VISA credit cards – including the 365, FRANK, Voyage, Robinsons Group, Plus! VISA and NTUC Plus! cards – as well as the Yes! debit card.Aditya Gupta, OCBC Bank’s Head of E-Business Singapore, said: “This is the new digital – instant, embedded and frictionless access to banking products and services. Our customers can now receive their new card digitally and provision it to their Apple Wallet to start paying with it straight away – all from within our mobile banking app and within a few minutes. We believe this is a huge level-up in customer experience and will further accelerate our digital card applications and cashless payments market leadership drive.”Monthly mobile wallet payments at OCBC Bank have doubled since 2016, while the number of credit cards provisioned to mobile wallets has increased sevenfold. 60 per cent of OCBC Bank cards provisioned to mobile wallets are on Apple Pay. Mobile wallet usage is especially popular for lifestyle transactions including groceries, transport such as private hire cars, food deliveries and fast food.Vincent Tan, OCBC Bank’s Head of Credit Cards, said: “When we first introduced mobile payments to our customers in 2016, the future of payments looked exciting then – and it has definitely proven itself to be so. One in every two VISA contactless transactions is made with an OCBC Bank card so we have clear leadership in the mobile and contactless payment space. More OCBC customers, even those who are not currently our cardholders, can now benefit from our suite of credit cards within minutes of applying for one. With our instant digital card issuance, they can immediately provision their new cards to Apple Pay via our mobile banking app, and start to enjoy our cards’ rewards and rebates.”  

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18-04-2018
OCBC rolls out Google Assistant-powered voice banking

OCBC Bank has launched Google Assistant-powered voice banking in Singapore.With the launch, customers can use a smartphone or Google Home device to initiative a conversation about the bank’s services. These services can range from retirement planning to home financing or financial market updates and more. Consumers can pose general banking questions to the Google Assistant at any time of the day to get instant responses.Functions that Google Assistant can perform include: Calculate the mortgage loan amount they can afford; planning how much to save for their children’s education; ascertaining how much they would need to retire comfortably;  getting the latest updates on the financial market; checking unit trust prices; getting foreign exchange rates; searching for nearby OCBC Bank branches or ATMs.For retirement planning, a user can activate OCBC Bank’s service through the Google Assistant by saying: “Ok Google, talk to OCBC about retirement planning.” The Google Assistant will then reply to the user with leading questions to eventually calculate the retirement amount required.An OCBC Bank customer service representative will then follow up with the user on their retirement plans.OCBC intends for Google Assistant to provide consumers with another self-service digital channel to interact with OCBC Bank that is convenient and embedded in consumers’ lives. This is expected to complement other self-service digital channels launched by the bank, such as AI-powered chatbot ‘Emma’, which was launched in 2017 and specializes in answering home and renovation loan queries on the OCBC Bank website.A 2018 Digital Consumer Survey by Accenture of 21,000 online consumers in 19 countries, including Singapore, indicates year-on-year growth of stand-alone digital voice assistants will increase 50 per cent in 2018, suggesting consumers are increasingly comfortable talking to digital voice assistants and smart home devices.Aditya Gupta, Head of E-Business Singapore said: “This is the new digital – conversational, smarter and simpler access to banking. For our customers to be able to interact with OCBC services by simply speaking to AI assistants on their smartphones and smart home devices is an exciting development, and an important one as we shape the bank of the future.”  

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18-04-2018
Experience valued over education by HK IT employers

Most HK employers are willing to increase starting salaries for top IT talent and value experience over education in their candidates

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CyberLink Vol.115 March 2018

Check out the key drivers for the new economy at IES 2018

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CyberLink Vol.114 February 2018

Cyberport to launch first offsite Smart-Space in Tsuen Wan

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CyberLink Vol.113 January 2018

Cyberport drives FinTech discussion at Asian Financial Forum 2018 

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